Most POS tools in the market are built for a hypothetical average business. Yours is not average — you have specific table layouts, kitchen workflows, billing rules, discount structures, and reporting needs that off-the-shelf tools never quite fit. We build the system that matches your actual operation.
A fully integrated system covering everything from the moment a customer sits down to the time they settle the bill — table management, waiter ordering, kitchen display, billing, and end-of-day reports.
Front of House
Kitchen & Billing
For clothing stores, electronics shops, pharmacies, grocery stores, and general retail. Barcode scanning, stock management, customer loyalty, and fast billing at counter — connected to a back-office inventory view.
For dental clinics, diagnostic centres, physiotherapy clinics, salons, spas, and service businesses. Appointment-linked billing, treatment packages, and revenue tracking per doctor or staff member.
Fast billing interface, multi-item support, discounts, GST calculation, digital and print receipts, and payment collection across cash, UPI, card, and Razorpay.
Live revenue, order count, average bill value, and top-selling items — visible to management at any time from any device, including mobile.
Stock levels updated automatically on every sale. Low-stock alerts, purchase order tracking, wastage logging, and supplier management for kitchen and retail operations.
Staff login, shift assignment, sales-per-staff tracking, and end-of-shift cash reconciliation reports. Managers see exactly who sold what and when.
Invoices generated with correct CGST / SGST / IGST calculation, HSN codes, and business GSTIN details. Export-ready for accountant submission.
Mobile-friendly ordering interface for floor staff. Waiters take orders, fire to kitchen, and update table status from a tablet or phone — no paper KOT slips needed.
Automatic WhatsApp alerts to the owner for large transactions, void orders, day-end summaries, and low-stock triggers. Stay informed without being physically present.
Itemised sales reports, category-wise revenue, payment mode breakdowns, daily cash registers, and exportable data in CSV format for accountants and management review.
Owner, manager, cashier, waiter, and kitchen roles — each with exactly the permissions and screens appropriate for their function. No staff access to reports or settings they should not see.
We map your full operation — floor layout, kitchen station structure, menu categories, billing rules, discount policies, staff roles, and reporting needs. This defines the exact system we build.
We configure your full menu or product catalogue — categories, items, prices, variants, modifiers, GST rates, and kitchen routing rules — in the admin panel before launch.
We build the system and run it through full internal testing — billing flows, KOT routing, payment processing, report generation, and edge cases like split bills, voids, and refunds.
We run a live trial at your premises — staff use the system for real orders in a controlled setting before going fully live. Issues are caught and fixed before day-one operations.
We train your front-of-house staff, cashiers, kitchen team, and management on their respective modules. Training includes a walkthrough guide for onboarding future staff.
System goes live with our team on standby for the first operational days. A 60-day post-launch support window covers any bugs, configuration changes, or menu updates at no additional cost.
Unlike SaaS POS tools that charge ₹2,000–₹8,000/month indefinitely, a custom MyCityBiz POS is a one-time investment with full ownership. Here are honest starting points.
₹25,000–₹60,000
₹60,000–₹1,50,000
₹1,00,000–₹3,00,000+
All prices are one-time, in INR, excluding GST. Compare to ₹24,000–₹96,000/year in typical SaaS POS fees — your custom system pays for itself in 12–24 months. Get an exact quote →
| Factor | Typical SaaS POS | MyCityBiz Custom POS |
|---|---|---|
| Year 1 cost | ₹30,000–₹80,000/yr subscription | ₹25,000–₹1,50,000 one-time |
| Year 2 cost | ₹30,000–₹80,000 again | ₹0 (optional support retainer) |
| Year 3 cost | ₹30,000–₹80,000 again | ₹0 |
| Code ownership | ❌ None — vendor owns everything | ✅ Full source code yours |
| Customisation | ❌ Limited to vendor features | ✅ Any feature, any time |
| Offline mode | ⚠️ Usually limited or paid add-on | ✅ Built in if required |
| Data ownership | ⚠️ Vendor holds your data | ✅ Your server, your database |
| Vendor risk | ⚠️ Price hikes, shutdowns, pivots | ✅ No vendor dependency |
Yes. All our POS systems are built as mobile-first, touch-optimised web applications that run on any device with a browser — Android tablets, iPads, touchscreen billing counters, or standard desktops. No specific hardware is required beyond a device with internet access.
We can build a local-network-only version that runs on a server inside your premises — so the system keeps working even if your internet connection goes down. Alternatively, the system can be hosted on the cloud with a local cache layer for offline resilience. This is scoped based on your specific reliability requirements.
Yes. We integrate with standard thermal receipt printers (via network print or browser print), barcode scanners (USB HID input), and KOT printers at kitchen stations. We specify compatible hardware during the scoping process to ensure everything works together before the build begins.
All menu and product changes are managed through the admin panel without any developer involvement. Your manager can add, edit, or deactivate menu items, change prices, create new categories, and update GST rates directly. No technical knowledge required.
Swiggy and Zomato do not provide public API access for third-party POS integration — this is a known limitation across the industry. However, we can build an online ordering system connected directly to your POS for orders from your own website or app. Delivery aggregator orders can be manually logged into the POS for consolidated reporting.
Yes. Customer loyalty points, membership cards, pre-paid balance accounts, birthday offers, and repeat-visit discounts can all be built into the POS as modules. The customer database connects across visits so your staff can see a customer's history and balance at billing time.
Connect your POS to a broader operations system — procurement, HR, supplier management, and multi-branch oversight in a single connected platform.
A customer-facing mobile app for online ordering, loyalty tracking, and table booking — connected to the same POS backend in real time.
Automated day-end WhatsApp reports to the owner, low-stock alerts to the manager, and customer birthday messages triggered directly from POS data.
A public-facing website for your restaurant or store with online menu display, reservation booking, and brand presence — connected to the same backend as your POS.
Share your business type, current setup, and biggest pain points with your existing billing system — and we will come back with a scoped proposal and cost estimate within 48 hours.